Ace Your TIPS Certification Test 2026 – Sip Smart, Serve Smarter!

Serving alcohol to visibly intoxicated customers is a fundamental practice that staff should avoid. This action poses significant risks to the customer’s safety and well-being, increases the potential for harm to others, and can lead to legal consequences for the establishment. Intoxicated individuals often have impaired judgment and coordination, which can result in dangerous situations, including accidents or altercations.

By refraining from serving alcohol to those who are already visibly intoxicated, staff uphold their responsibility to promote a safe environment for all patrons. This practice aligns with the overall goal of responsible alcohol service, which includes monitoring guests' consumption and ensuring that all patrons can enjoy their time safely.

The other options, such as assigning a designated driver program, encouraging responsible drinking, and offering non-alcoholic options, are all practices that support safe alcohol consumption and should be encouraged, making it clear why the practice of serving alcohol to intoxicated customers is discouraged.